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Faq hair care privacy policy 2

FAQ’s

 How much hair will I need?
A full install generally requires 3 bundles (8-10 ounces) of hair. Keep in mind this
may vary on the stylist, individual, and if a closure or frontal is used as well. Be
mindful that the longer the bundle, the shorter the weft. If you are still unsure
about how much hair to purchase, consult with your stylist first.
 How long will the hair last?
With proper care and maintenance, Mane Vanity hair can last up to 12-24
months or longer. To ensure you maximize your investment, we enclose
maintenance instructions with each purchase. To view maintenance instructions
please click here.
 What color is the hair?
All of our hair comes in natural dark brown shades.
 Can I color the hair?
Yes. All hair can be colored, however, if you have no experience with hair
coloring we highly suggest you seek a professional for best results. Remember to
keep color treated hair conditioned and moisturized.
 Can I make changes to my order?
At Mane Vanity we are committed to providing you with the best customer
service possible. We will try our best to accommodate any reasonable request
prior to order shipping. Please send all order requests to
support@manevanity.com.

Hair Care Tips

-Wash all hair in a downward motion prior to install in a downward motion
-Avoid alcohol based products
-Use a sulfate free moisturizing or clarifying shampoo when cleansing
-Detangle curly hair daily, use a leave in conditioner on curly textures
-Protect your extensions while sleeping
-If swimming, tie hair back in a ponytail, bun, or protective braid. Always cleanse hair
and apply conditioner to prevent dryness

Exchange Policy
If you would like to make an exchange, please email us at support@manevanity.com
and request an exchange form. Exchanges are valid for orders with 10 days. Please
note that due to federal safety and health regulations, we will only grant exchanges
and or store credit to hair that has not been opened, or tampered with. Refunds are
not available. We will not honor any exchanges or store credit on hair that has been
opened, worn, or chemically altered in any fashion.
Privacy Policy
-What information do we collect?
Mane Vanity collects information when you subscribe to our newsletter, or fill out any
forms on our site.
-What do we use your information for?
The information we obtain from you may be used to contact you directly regarding
any purchases you make with us, and to keep you abreast with company sales and
promotions regarding our company. We do not sell, exchange, or trade your
information to any other company for any reason.
-How do we protect your information?
Mane vanity takes pride in providing a variety of security measures that maintain the
privacy of your personal information.
-Do we use cookies?
Yes. We use cookies to understand and save your preferences for future visits, keep
track of advertisements and compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools in the future. We
may contract with third-party service providers to assist us in better understanding

our site visitors. These service providers are not permitted to use the information
collected on our behalf except to help us conduct and improve our business.

-Do we disclose any information to outside parties?
Mane Vanity does not sell or trade your personal information with any third or
outside parties your personal information. We may utilize trusted third parties who
assist us in operating our website with an understanding to keep your information
confidential. We may also release your information when release is necessary to
comply with the law, enforce site policies, or to protect ours or others’ rights,
property or safety. In some cases, non-personally identifiable information may be
provided to other parties for marketing, advertisement, and other uses
-Online Privacy Policy
Please note that this Privacy Policy applies specifically to information obtained
through our website, and does not apply to information obtained offline.
Buyer’s Consent
By using and purchasing on our site, you consent to our website privacy policy.

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